Inbound Call Center Agent Resume Examples
You are allotted up to 35 characters for the "resume name" field in the Monster Resume Builder, so select your words carefully. Don’t be afraid to use abbreviations to save space, and keep in mind that the goal of your title is to compel employers to keep reading your resume. An effective title includes your resume objective and your strongest qualification, says Pamela Hann, CPC, a workforce services specialist for the Kansas Department of Commerce. "That could be years of experience, an industry credential or a job-related skill,” she says.
Create a record of all your education, beginning with your most recent degree. List the institution, its location, the name of your degree, your major and minor, your graduation year, and any honors associated with the degree, such as summa or magna cum laude. Do the same for any relevant certifications you've obtained or additional training opportunities or workshops you've attended.